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Privacy and Security
What personal information does PetObsessed.com gather?Information about our customers is an important part of our business, and we share customer information only as described below.
Information supplied by you: We receive and store any information you enter on our Web site or give us in any other way. You might supply us with such information as your name, address, phone number and email address; credit card information; and people to whom purchases have been shipped, including addresses and phone number.
Automatic information: We receive and store certain types of information whenever you interact with us. For example, like many Web sites, we use "cookies"; the Internet protocol (IP) address used to connect your computer to the Internet; login e-mail address; password; computer and connection information such as browser type and version, operating system, and platform; purchase history; the full Uniform Resource Locator (URL) clickstream to, through, and from our Web site, including date and time; and the phone number you used to call our 800 number.
Information from other sources: We might receive information about you from other sources and add it to our account information. For example, updated delivery and address information from our carriers or other third parties, which we use to correct our records and deliver your next purchase or communication more easily; and search results and links, including paid listings (such as Sponsored Links from Yahoo!).
Does PetObsessed.com share the information It receives? Agents: We employ other companies and individuals to perform functions on our behalf. Examples include fulfilling orders, delivering packages, sending postal mail and e-mail, providing marketing assistance, providing search results and links (including paid listings and links), processing credit card payments, and providing customer service. They have access to personal information needed to perform their functions, but may not use it for other purposes.
How secure is information about me? We have appropriate security measures in place to protect against the loss, misuse or alteration of information that we have collected from you so you can feel comfortable and secure when shopping. We use industry-standard encryption technologies when transferring and receiving your personal information. On the Internet, when you see either a solid key icon or a locked padlock icon at the lower portion of your browser window, this indicates that the site is secured through Secure Sockets Layer (SSL). Pages requesting payment information should always have one of these icons.
We reveal only the last four digits of your credit card numbers when confirming an order. Of course, we transmit the entire credit card number to the appropriate credit card company during order processing.
It is important for you to protect against unauthorized access to your password and to your computer. Be sure to sign out when finished using a shared computer.
What information can I access?Examples of information you can access easily at PetObsessed.com include up-to-date information regarding recent orders; personally identifiable information (including name, e-mail, password, communications preferences, addresses, and phone numbers); payment settings (including credit card information, gift certificate, and Rewards balances); and e-mail notification settings.
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